Pinewood Village
Inquiries & Reservations
Call: 254 20 2080981/2/3 or Fax: 254 40 3300045

Comments

Stayed Nov 2014

Jambo Raphael,

we had a wonderful time in the Pinewood Beach Resort. It was a great pleasure for us to stay in this magical Resort.

Everythig was perfect. I hope we can come again.

A big thank you for the whole Crew. Unfortunately, I have not seen you.

Best regards from Vienna

Lisbeth
 

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Stay Oct 2014

Hi Pamela,

Our time at Pinewood was absolutely fantastic and could not be faulted. The service was great, the food was great, the accommodation was great and above all the staff seemed to be happy. We would love to come back and we all wish you and the staff plenty more visitors.

Kind Regards

Martin Taylor

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Stayed Oct 2014

Thanks a lot, Alnoor and your team at Pinewood for your hospitality. We had a wonderful experience, and would have liked to stay longer! Will certainly return, and recommend highly to our friends.

Regards,

Martin & Family

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Stayed Oct 2014

Hello my lovely Kenyan friend.

I am back in my pretty house, with my dogs and cats and birds.  It is 28 degrees and beautiful.

I am pleased to be back but all the memories of my fantastic holiday in your country are constantly with me. Particularly the days I spent with you and your wonderful hotel. I couldn't have chosen a better way of ending my vacation.  Elegant, comfortable rooms, great and varied food, lovely surroundings.  And to top it off, your company for dinner.  I loved meeting you, you made the whole trip more real for me. I thank you for that. I didn't have a chance to say goodbye to that nice German couple, Angela and her husband. (I can't remember his name). Do you recall them? 

Much love.  Pamela

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Stayed October 2014

Hi Raphael,

I like to say a huge THANK you to Pinewood for their hospitality and have to give them also a HUGE compliment about their cuisine. The food was nothing less but EXCELLENT. I mentioned this to the managers and chef but think it would be nice to put it in writing for the owner to read. I can say that I never had buffet food before that was cooked so

perfectly- normally it is overcooked/dry you name it. Not in this

case- in addition such great cuisine I would almost call it an art - how they managed to do this with a buffet. Also like to comment on staff-very friendly and professional/helpful as well as ambiance. The pond, birds the gorgious trees it was just such a pleasure to sit at the restaurant especially for breakfast- lovely music. I was so impressed. Loved the dining at the beach, the decor- I even think you should do that more often -it is such a USP. The only thing I could think of doing differently is the setting at the beach where the bar is. It could do with a make over (I would have some ideas) and I would consider putting it on stilts so you could see the ocean better. As for my first Pinewood booking Kuitert x 4 I am sure they will love it too. After posting it on FB- as Africa Private Safaris I already got a first inquiry. Lets hope they will book - I will promote Pinewood as my preferred hotel at the coast -congratulatins you are the first

(bigger) hotel I am not worried to send my wageni's to after a first class safari in up market safari lodges and tented camps. Thanks again Monic Rijkhoff Africa private safaris

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Stayed August 2014

Dear Mr Kanji and Raphael. 

Thank you very much for everything. My family and I are truly grateful for the warm hospitality you and your team have shown us over the past 2 days. 

We will be back!...will let others know and come back with them too! 

Thanks

Hon. Lewa Tendai, Mtana ES

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Stayed Feb 2014

Jambo Raphael,

 Thank You for a very pleasant stay at Pinewood. We would love to return ! Can You give our regards to the gardeners, they showed and told us a lot about Pinewood and the wildlife. Unfortunately, they were not present the day we left. We are 2 middle-aged Couples from Sweden with an interest in photographing, staying in rooms 71 and 72. 

Best regards

Stephan Lindholm

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Stayed September 2013

Dear Raphael,

I wish to pass my thanks to your staff for our lovely weekend we had with friends celebrating Jason’s Birthday.

Once again the hospitality was heartfelt, the  accommodation was superb with that home from home feeling, the food was excellent and staff were incredible and showed a great deal of pride in what they do.

Thank you so much.

Heidi Oxley-Whitnell

Heidi Oxley-Whitnell

Vice Principal of Student Life

Aga Khan Academy, Mombasa

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Stayed October 2012

Our group of 6 people just spent 6 days of our holiday at Pinewood, the reservations were under the names of Bosley, Cass and Butler/Johnson.

Our group would like to thank everyone at the resort for making our holiday so enjoyable.  The organisation of the meals and entertainment, the helpful, smiling staff in all situations, the design and care of the grounds was impressive.

All 6 of our group used the spa, most of us more than once!  The atmosphere and the operators of this facility were 'second to none'!

Great holiday memories, thank you.

On behalf of our group,

Mary Johnson

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Stayed January 2012

Hi Edna,

Where do I begin! We came, we saw and were conquered! :-).

We had an incredible time! The staff are super friendly and one immediatey feels at home. This atmosphere spills over into the guests and everyone just feels at peace.

We didn't get to use the chef services-there was to much excitement outside. The beach berbeque and mongolian stir fry nights were to die for! The entertainment was creative and out of this world. Please tell the 2 singers that I was immensely impressed (I already did..but it's not enough)..they sang for guests songs they were familiar with- for me the highlight was their knowledge of Italian and French songs..I was blown away!

Of course the food is an enemy to the waistline- delicious!

Pass my regards to Raphael,Evans, Salome, Linus,John Kombe and Samson (groundsman).those are the names I can recall.

Thanks again and we will definitely come back!

Ahem..perhaps next time we can have the chef's services for breakfast instead..?

Warm regards,

Ronnie

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Sent: Tuesday, April 01, 2008 4:59 PM
Subject: Thank You!

Hi Ronnie
It doesn’t seem like two weeks since we left Pinewood Village to come back to England. The time has flown by.

Sorry we didn’t get to see you before we left on 17th March. Many, many thanks to you and all of your people at Pinewood for making our stay absolutely brilliant. You really do have some very special people working for you, and of course the Village itself is great. It was great chatting to you about Kenya and the Mombasa area, and of course about the birds. Got some great pictures of the weavers.

I went in to see our local travel agent last week, and while there was able to recommend Kenya, and Pinewood in particular, to a couple who wanted somewhere relaxing and couldn’t make up their minds whether or not to make the trip. Think I managed to convince them that the media had overplayed the problems badly, also showed them some of our photos. We’ve already started planning for another trip to Kenya next year, with, hopefully, more time with you.

Please give our best wishes to Duncan, Justice, Mary, and the wonderful lady who looked after us down by the beach bar, and of course all of the other people on your staff that we met. Good luck with the Summer season, and look forward to seeing you next year.

Best regards
Dudley and Marion Darby

Sent: Monday, February 12, 2007 12:26 PM
Subject: our stay with you

Dear Ronnie
Thank you and your wonderful team for a most enjoyable holiday. The Resort, the professionalism of your staff, the spacious accommodation all went to make this our best holiday ever.

That is no mean achievement when you know that our group have traveled round the world and have had in our lifetime hundreds of holidays.

From the Johnson's Owens and Veales. Suites 140,160,170.

Thanks again good luck for the future

Subject: HAYES/McGLINCHEY WEDDING

Dear All,
Just a quick note to thank you all for the wonderful job you did on our wedding, and our glorious three week stay with you.

We cannot say enough good things about Pinewood. We've traveled around the world and always stayed in the best hotels, however your beats them all. The level of service from the management to the serving staff to the cleaners was incredible. The friendliness of everyone and the genuine willingness to help is a rare thing to find.

The wedding was incredibly organized. The only complaint that our guests had was that they hadn't booked to stay in Pinewood, a mistake they intend to rectify next time in Kenya. In fact most of them spend their second week visiting us in Pinewood. I'd like to add a special thank you to our chef Evans who was wonderful, Pamela for all her help and friendship, McCarthy for going above and beyond at the bar and of course Chanagwa for the best wedding we could possibly imagine.

Thank you again and if there's anything we can do for you, please don't hesitate to contact us. We hope to see you all soon again.

Kindest regards
Liam and Sorcha McGlinchey

Subject: FW: Thanks from the Fellows and Fosters

Jambo everyone,
We just wanted to say a huge huge thank you to each and everyone one of you at Pinewood for giving us such a fantastic holiday. You are all very special people and you made us feel and our holiday so special. We have never come across such a friendly and welcoming hotel and will treasure of memories of our time with you. We only wish we could have stayed longer!

I am so glad that we chose Kenya as the country for our wedding and we will be returning to Pinewood again. We feel very sad to be home, but will look forward to meeting you all again one day.

Please pass on our gratitude to all your satff, in particular those who had many dealings with us: Moses, Gomani, Christopher, Justice, Simon, Maraka, Nixon, Mary and Methuselah.

You are all wonderful.

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